{"id":2991,"date":"2021-12-02T13:50:31","date_gmt":"2021-12-02T13:50:31","guid":{"rendered":"http:\/\/transcaribe.gov.co\/?post_type=noticia&#038;p=2991"},"modified":"2021-12-02T21:12:44","modified_gmt":"2021-12-02T21:12:44","slug":"transcaribe-en-los-barrios-el-sistema-escucho-a-los-usuarios-de-el-pozon-y-villa-estrella","status":"publish","type":"noticia","link":"https:\/\/transcaribe.gov.co\/index.php\/noticia\/transcaribe-en-los-barrios-el-sistema-escucho-a-los-usuarios-de-el-pozon-y-villa-estrella\/","title":{"rendered":"Transcaribe en los barrios: el sistema escuch\u00f3 a los usuarios de El Poz\u00f3n y Villa Estrella"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-2992\" src=\"https:\/\/transcaribe.gov.co\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2021-12-02-at-08.41.20.jpeg\" alt=\"\" width=\"973\" height=\"720\" srcset=\"https:\/\/transcaribe.gov.co\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2021-12-02-at-08.41.20.jpeg 973w, https:\/\/transcaribe.gov.co\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2021-12-02-at-08.41.20-300x222.jpeg 300w, https:\/\/transcaribe.gov.co\/wp-content\/uploads\/2021\/12\/WhatsApp-Image-2021-12-02-at-08.41.20-768x568.jpeg 768w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/p>\n<h4><em><strong>El equipo del sistema de todos los cartageneros recorri\u00f3 los barrios beneficiados por la ruta A117, escuchando las peticiones de la comunidad e identificando oportunidades de mejora.<\/strong><\/em><\/h4>\n<p>Respondiendo al compromiso de Transcaribe de poner al usuario en el centro de la gesti\u00f3n, el sistema de todos los cartageneros recorri\u00f3 los barrios El Poz\u00f3n y Villa Estrella, beneficiados por la Ruta A117, junto a los l\u00edderes de estas comunidades, escuchando sus peticiones y observaciones sobre el servicio, e identificando oportunidades de mejora.<\/p>\n<p>La gerente general de Transcaribe, Mar\u00eda Claudia Pe\u00f1as Arana, lider\u00f3 el recorrido, junto a la direcci\u00f3n de operaciones del sistema, el equipo de gesti\u00f3n social, y el concesionario de recaudo Colcard, llegando a cuatro grandes compromisos con las comunidades de dichos barrios.<\/p>\n<p>En primera medida, se estudiar\u00e1 la viabilidad de reubicar algunos paraderos, por largas distancias, poca iluminaci\u00f3n, o porque fueron identificados por los usuarios como poco seguros. Adem\u00e1s, se revisar\u00e1n las frecuencias actuales de la ruta y se analizar\u00e1 la posibilidad de adicionar un servicio.<\/p>\n<p><iframe style=\"border: none; overflow: hidden;\" src=\"https:\/\/www.facebook.com\/plugins\/video.php?height=314&amp;href=https%3A%2F%2Fwww.facebook.com%2FTranscaribeCTG%2Fvideos%2F1035933463645192%2F&amp;show_text=true&amp;width=560&amp;t=0\" width=\"560\" height=\"429\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>\u201cEstamos felices y muy agradecidos con esta visita, han escuchado nuestras necesidades y sabemos que solucionar\u00e1n las problem\u00e1ticas que les hemos contado. El servicio de Transcaribe no es perfecto, pero sabemos que est\u00e1n trabajando para mejorar\u201d, apunt\u00f3 Elver M\u00e9ndez, presidente de la JAC de El Poz\u00f3n sector 20 de enero<\/p>\n<p>\u201cNos sentimos muy contentos, nos sentimos escuchados, nos est\u00e1n atendiendo. Transcaribe nos ha mejorado la vida, antes ten\u00edamos muchas dificultades para transportarnos, y con Transcaribe las cosas han mejorado, y yo espero que sea as\u00ed en todas las comunidades de la ciudad\u201d, asever\u00f3, a su vez, Mar\u00eda Eugenia Vivanco, la presidenta de la JAC de Villa Estrella.<\/p>\n<p>El ente gestor tambi\u00e9n analizar\u00e1 la posibilidad de retomar algunas zonas del trazado anterior de esta ruta, o incluso, de retomar en el mediano plazo las rutas A113 y A115, hoy integradas en la A117, en la medida en que avance la construcci\u00f3n de nuevas v\u00edas, como la de Ciudadela La Paz, para tambi\u00e9n servir a esta comunidad.<\/p>\n<blockquote class=\"instagram-media\" style=\"background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CW8VF8IAJuN\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\">\n<div style=\"padding: 16px;\">\n<p>&nbsp;<\/p>\n<div style=\"display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display: block; height: 50px; margin: 0 auto 12px; width: 50px;\"><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\"color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;\">Ver esta publicaci\u00f3n en Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\"width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\"background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;\"><a style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;\" href=\"https:\/\/www.instagram.com\/p\/CW8VF8IAJuN\/?utm_source=ig_embed&amp;utm_campaign=loading\" target=\"_blank\" rel=\"noopener\">Una publicaci\u00f3n compartida de Transcaribe S.A. (@transcaribecartagena)<\/a><\/p>\n<\/div>\n<\/blockquote>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<p>Adem\u00e1s, Transcaribe continuar\u00e1 insistiendo al concesionario Colcard para revisar y aumentar los puntos de recarga en cercan\u00eda a los paraderos.<\/p>\n<p>\u201cEn Transcaribe estamos comprometidos con asumir las preocupaciones de nuestros usuarios. Por eso los invitamos a que nos cuenten sus inquietudes y nos inviten a realizar estos recorridos t\u00e9cnicos en sus barrios, identificando oportunidades de mejora para que el sistema de todos los cartageneros cumpla con sus expectativas\u201d, afirm\u00f3 Mar\u00eda Claudia Pe\u00f1as Arana, gerente general de Transcaribe.<\/p>\n<p>Las comunidades interesadas en recibir estos recorridos t\u00e9cnicos del equipo de Transcaribe pueden comunicarse al correo electr\u00f3nico pqr@transcaribe.gov.co, o a trav\u00e9s de las redes sociales del sistema.<\/p>\n<blockquote class=\"instagram-media\" data-instgrm-captioned data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CW_oFKJviEb\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\" style=\" background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\">\n<div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CW_oFKJviEb\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\" rel=\"noopener\"> <\/p>\n<div style=\" display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg width=\"50px\" height=\"50px\" viewBox=\"0 0 60 60\" version=\"1.1\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\" color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\">Ver esta publicaci\u00f3n en Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p><\/a><\/p>\n<p style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\"><a href=\"https:\/\/www.instagram.com\/p\/CW_oFKJviEb\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;\" target=\"_blank\" rel=\"noopener\">Una publicaci\u00f3n compartida de Transcaribe S.A. (@transcaribecartagena)<\/a><\/p>\n<\/div>\n<\/blockquote>\n<p> <script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<div class='cb-post-url-qr-code'><br><img src='https:\/\/api.qrserver.com\/v1\/create-qr-code\/?size=185x185&ecc=L&qzone=1&data=https%3A%2F%2Ftranscaribe.gov.co%2Findex.php%2Fnoticia%2Ftranscaribe-en-los-barrios-el-sistema-escucho-a-los-usuarios-de-el-pozon-y-villa-estrella%2F' alt='Transcaribe en los barrios: el sistema escuch\u00f3 a los usuarios de El Poz\u00f3n y Villa Estrella'\/><\/div>","protected":false},"excerpt":{"rendered":"<p>El equipo del sistema de todos los cartageneros recorri\u00f3 los barrios beneficiados por la ruta A117, escuchando las peticiones de la comunidad e identificando oportunidades de mejora. Respondiendo al compromiso de Transcaribe de poner al usuario en el centro de la gesti\u00f3n, el sistema de todos los cartageneros recorri\u00f3 los barrios El Poz\u00f3n y Villa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2992,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-2991","noticia","type-noticia","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transcaribe en los barrios: el sistema escuch\u00f3 a los usuarios de El Poz\u00f3n y Villa Estrella -<\/title>\n<meta name=\"description\" content=\"El equipo del sistema de todos los cartageneros recorri\u00f3 los barrios beneficiados por la ruta A117, escuchando las peticiones de la comunidad e identificando oportunidades de mejora.\" \/>\n<meta name=\"robots\" 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